Coach Will Robins and Jay Karen, Chief Executive Officer of NGCOA, jump right back into discussing the new direction of golf. Starting with how facilities should look to Top Golf’s example in order to generate more business by creating fun outside away from the first tee and the countless ways to do so without alienating core customers. They also discuss golf’s lack of culture and connectivity is hurting opportunities for revenue and retention, while giving solutions to capitalize on the increase of new players from the pandemic. This episode is full of options in improving business for Course Managers and Teaching Professionals and how to be more collaborative and effective together.
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